Introduction
This Privacy Policy explains how ECO EFXSolutions Pvt. Ltd. ("ECO EFX", "we" or "us") collects your personal information when you use our website, applications or services (our "Services"), as well as how we use, disclose, protect and share your personal information. We recognize that the privacy of your personal information is of the utmost importance, and we take great care in keeping your information private and secure.
It is important that you read this Privacy Policy together with any other notice or statement we may provide on specific occasions when we are collecting or processing personal information about you so that you are fully aware of how and why we are using your information. This Privacy Policy supplements other notices and statements that we may provide and is not intended to override them.
The term "personal information" as used in this Privacy Policy shall mean any information that enables us to identify you, directly or indirectly, by reference to an identifier such as your name, identification number, location data, online identifier or one or more factors specific to you.
How to Contact Us
If you have any questions or comments about this Privacy Policy or our privacy practices, please contact us:
Online: https://www.nanoefxsol.in/
By Email: info@ecoefxsol.in
By Phone: +91 90055-50797
By Mail: 705, Fortuna Business Center, Pimple Saudagar, Pune, Maharashtra, India - 411027
Children and Privacy
Our Services are not directed at children and we do not knowingly collect personal information relating to children under the age of 16. If you are not 16 years or older, do not use our Services. Personal information related to a child who is less than 16 years of age shall not be processed, used or disclosed without the explicit written consent of a parent or legal guardian.
Types of Personal Information We Collect
We may collect personal information from you in a variety of ways, including, but not limited to, when you use our website, request a consultation and in connection with other activities, services, features or resources we make available through our Services.
We collect personal information for our own business purposes which may include:
- Contact Information which you provide when corresponding with us by phone, e-mail or otherwise, or when requesting a consultation on our website. Contact information includes information that allows us to communicate with you, such as your name, username, mailing address, telephone number, email address or other addresses that allow us to send you messages.
- Relationship Information including information that helps us do business with you, such as the types of products and services that may interest you, information on your company's size, geographic locations, creditworthiness and demographics.
- Transaction Information including information about how you interact with ECO EFXsuch as purchases, inquiries, customer account information, payment method information, billing and shipping information and information about how you use our Services.
With respect to personal information that we process for our own business purposes or to provide our Services, ECO EFX is a "Data Fiduciary" (as defined under the Digital Personal Data Protection Act ("DPDPA")) and is responsible for such personal information.
Please note that the accuracy of the information you provide to us shall be solely your responsibility. ECO EFX shall consider the information that you provide as accurate and shall not explicitly validate its accuracy.
Information We Collect
We use cookies and similar tools to automatically collect information about you when you use our website or applications.
When you use our website or applications, we collect technical information about your device such as electronic communication protocols, IP addresses, the hardware model of your device, operating system version, unique device identifiers, browser type and language preferences.
We may also collect information about your use of our website or applications, such as pages visited, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, and any contact details used to correspond with us by post, email or telephone.
How We Use Personal Information
When you provide personal information to us through our Services, we use it primarily to deliver our Services to you.
We also collect and use personal information for the following purposes:
- To fulfil your requests for products or services and for related activities, such as product and service delivery, customer service, account management, support and training and to provide other services related to your relationship with us.
- To provide you with marketing communications and offers for products and services from ECO EFX and, in some cases, our partners, including offers targeted based on your interests, business characteristics and location, provided you have given your consent if required by the applicable law.
- To administer surveys.
- To determine if you are eligible for certain products, services or offers.
- To provide you with additional information that may be of interest, such as Eco Efx news and announcements and technical service bulletins.
- To manage our everyday business needs, such as payment processing and financial account management, product development, contract management, website administration, forum management, fulfilment, analytics, security and fraud prevention, corporate governance, reporting and legal compliance and business continuity.
- To enforce our terms and conditions and other usage policies.
- To protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others, and to allow us to pursue available remedies or limit any damages that we may sustain.
How Long We Retain Personal Information
We store personal information, in a form that permits us to identify you, for no longer than is necessary for the purpose for which the personal information is processed. We store your personal information as necessary to comply with our legal obligations, resolve disputes and enforce our rights. For details of our data retention practices, please refer to our Data Retention Policy. A copy of the document and record Management policy can be requested by sending an email to padmakar@ecoefxsol.in.
Disclosure of Personal Information
We may share your personal information with the parties set out below:
- Our affiliates, which may only use your personal information for the purposes set out in this Privacy Policy.
- Our service providers, who are bound by law and contract to protect your personal information and only use your personal information in accordance with our instructions.
- Our business partners, if you have purchased products or services from such partner, interacted with such partner, or otherwise indicated interest in that partner's products or services.
- We may also disclose personal information where needed to effect the sale or transfer of business assets, to enforce our rights, protect our property or protect the rights, or safety of ECO EFX and others or to support external auditing, compliance and corporate governance functions.
- We will disclose personal information when required to do so by law, such as in response to a subpoena or other request, including to law enforcement agencies and courts in the United States and other countries where we operate.
ECO EFX strictly prohibits the selling of personal information and any other use or disclosure of the personal information outside our health information processing operations, except when mandated by our legal, regulatory or contractual obligations.
We do not share personal information with our affiliates or third parties for their direct marketing use.
Our Mobile Applications
We offer mobile applications that allow you to access your account, interact with us online and receive other information via your mobile device. All personal information collected by ECO EFX via our mobile applications is governed by the terms of this Privacy Policy.
Your Choices
Your marketing preferences
We may send you marketing emails regarding our Services, upcoming promotions and other information that may be of interest to you, provided you have given your consent, if required by the applicable law. If you do not wish to receive such marketing emails from us, you may use the "unsubscribe" option at the bottom of our emails to opt-out.
Please note that even if you opt-out of promotional emails, we may still need to contact you with important transactional information about your account.
Your rights
In certain circumstances, you may have the right to request access to your personal information, to object to or restrict the use of your personal information and/or to request that incomplete, incorrect, unnecessary or outdated personal information is deleted or updated.
If you have an online account, you can log into your account at any time to update the personal information you have provided to us. If you would like to exercise your rights or have any questions about your choices, please contact us using the contact details provided above.
Information Security
We have implemented an information security program that contains administrative, technical, network and physical controls that are designed to safeguard your personal information. For example, we use industry-standard encryption technology to secure sensitive personal information when it is being collected and transmitted over the internet as well as firewalls, site monitoring and intrusion detection software. Please note that you should also take steps to protect yourself, especially online.
Third-Party Links
Our website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.
Changes to Privacy Policy
From time to time, we may update this Privacy Policy to reflect new or different privacy practices. We will post an updated Effective Date and place a notice online when we make material changes to this Privacy Policy. Additionally, if the changes will materially affect the way we use or disclose previously collected personal information, then we will notify you about the change by sending a notice to the primary email address associated with your account.